Cannabis Managed IT Services
Proactive, 24/7 IT
Management for Cannabis Businesses
Let the experts at Cure8 manage your IT, so you can focus on running and growing your cannabis business.
Cannabis Managed IT Services
Request specific services or bundle them as part of a monthly cannabis managed IT services package
Remote Support
Rapid, friendly, and expert tech support via phone, email, and/or remote connection. Available up to 24 hours a day, 365 days a year. Guaranteed responses as quick as 10 minutes. Purchased in block hours as part of your monthly plan.
Onsite Support
Need in-person help for issues like hardware failures and installs? You got it. Depending on your service plan and area, we can be there in as little as under 2 hours. Purchased in block hours as part of your monthly plan.
Network Management
Ensures the maintenance of a fast, reliable, and secure network. Includes performance, security, and uptime monitoring and troubleshooting of all network equipment including switches, firewalls, and access points.
Mobile Device Management
Keep your tablets secure and in peak condition. Ensures all updates and only approved apps get installed and web access is limited to work-only resources.
PC Management
Keeps your PCs fast, reliable, up-to-date, and protected. Includes monitoring, preventative maintenance, antivirus installation and management, and patch management/managed software updates.
Surveillance System Management
Make sure your surveillance system is always on, always working, and always meeting requirements. Includes real-time monitoring, continuity testing, and updating of cameras and NVR.
What We Manage
POS
Surveillance System
Printing
Digital Signage
Wi-Fi
Internet and Phone
Back Office
Get Quick Support
at Any Time
We can start resolving any IT issue at any time in as little as 10 minutes. That's big in the cannabis industry, especially the retail sector, where 5 minutes can feel like 50 with an upset customer standing in front of you. Plus, it's just comforting knowing you have someone you can call and just get an IT issue fixed fully and quickly - you don't have to rush out and find a local IT person on Yelp or elsewhere that may or may not be dependable, all while your business is seriously disrupted.
Protect Your Business
from Cybercriminals
Hackers are opportunists that go after low-hanging fruit. Even if you're a small business with just a few POS tablets or terminals and a laptop, they'll be happy to steal what data you have and/or hold you for ransom. With Cure8, you can get 24/7 monitoring and management from cybersecurity experts for a low cost per month - a fraction of hiring an in-house IT security specialist.
End the Worrying
With all the regulations involved and the increasing prevalence and complexity of cybersecurity threats, it can be impossible for anyone but a specialist to keep up. With Cure8 managed services cannabis business owners sleep better at night knowing that you've got a team of experts monitoring and protecting your IT 24/7.
Prevent Lost Sales
and Productivity
Ongoing management and maintenance is the best way to prevent security breaches and IT hardware, software, and network outages, all of which can seriously disrupt your business and result in lost sales and productivity. These events can prevent retailers from completing transactions and tracking inventory, prevent cultivators from moving, labeling, and processing plants and affect growing equipment, and prevent distributors from completing sales, staying in touch with their clients, and making deliveries. With Cure8 managed services cannabis businesses avoid these problems and allow you to spot and fix issues quickly if they happen to occur.
Focus on Your Business,
Not Your IT
Unless you're an in-house IT employee, you probably don't want to waste any of your valuable time troubleshooting and maintaining IT, and you probably don't want your employees doing so, either. You should be focused on high-level business initiatives like business planning, marketing, and hiring, and your employees should be focused on retail, cultivation, processing, or distribution operations - not fiddling with IT and Googling troubleshooting steps.
How One of Canada's Dispensaries Never Misses a Sale
The Tokyo Smoke on Yonge Street in Toronto, Canada, is one of the largest and busiest cannabis stores in Canada. Any IT outages can cost them thousands in lost sales and diminish their well-earned reputation. That's why this Tokyo Smoke relies on Cure8 to proactively manage, maintain, and support their IT. As a result, the store never misses a sale, and the managers and employees all have someone to call to get support quickly in the event of a problem - even after hours.
Why Cure8
Track Record of Success
We've never missed a deadline for a launch, are trusted by some of the biggest names in cannabis, and we have a 100% customer satisfaction rating in the industry
Old Hands at Cannabis IT
We have more experience than anyone in cannabis IT in the US and Canada, working with businesses of all sizes and in every vertical over the years, including retail, manufacturing, and distribution
Experts at Tech
We have the depth and expertise to help with everything from basic POS tech support to advanced cloud, networking, and virtualization projects
24/7/365 Availability
As a team, we never take breaks or vacations, we're always watching your IT, and always ready to respond quickly to emergencies, even after hours, so you're to open up in the morning
10 Min Response Time
With certain packages, we can respond to issues in a minimum of 10 minutes for emergencies and can have someone onsite within 2 hours
One Vendor for All Your IT Needs
We can handle all your IT needs from planning to launch and management and scaling, so you only have one vendor to deal with
